Your employees are a valuable asset. They can support the workload of your business and help your company build its profitability.
Sometimes, one employee will make another feel uncomfortable, even to the point of discrimination or harassment. Unfortunately, if your employees are not comfortable reporting an incident, you may not find out there was a problem until it is too late.
Here’s what you should know about creating a process for your employees to make discrimination claims.
They don’t know what they don’t know
The key to any policy or process is training. One of the most important things you can do to help your employees feel comfortable with the method you have in place is to teach them about it.
Often, businesses only train on handling discrimination and harassment with new hires and once per year. In addition to your regular training, consider putting the procedure on your internal website. Employees may feel uncomfortable asking someone what to do, so having the information available in a place they can access anonymously can be helpful.
The policy that worked when you opened your business may not work for your employees today. Take frequent looks at your process for filing a claim and consider what changes you need to make.
Just like with your business as a whole, your employees are a tremendous asset when you are looking at revising your complaint policy. Talk to your staff about ways you can alter your discrimination and harassment claim policy so that they are comfortable using it when they need it.